top of page

Takealytics Performance Score - 10th September 2021

10th September 18:30

The Takealytics Performance Score benchmarks restaurant performance based on delivery, availability, reviews and out of stocks. Each of these factors are combined to give one metric to evaluate your restaurants performance.

Frankie and Benny's has experienced the greatest availability issues with 22% of restaurants unavailable for delivery, Pizza Express performed worst for delivery time with 14% of venues over 45 minutes. Whilst Frankie & Benny' suffered with the greatest out of stock issues with 31% of their estate having 5 or more items out of stock.

Data as at 18:30pm Friday 10th September

What is the Takealytics Score?

Takealytics have identified four fundamental factors that influence online delivery performance:

  • Availability - Ensuring restaurants are open and available on relevant platforms when they are scheduled to be.

  • Delivery Time - 81% of shoppers will wait up to a maximum of 45 minutes for their delivery. If the estimated delivery time is greater than this they will purchase elsewhere. Ensuring your restaurant has capacity to delivery in less than 45mins is key to winning orders.

  • Out of Stocks - Having key items out of stock on your menu may drive consumers to purchase elsewhere. The takealytics score below measures venues which have more than five items out of stock.

  • Reviews - Consumers are influenced by Reviews. If your restaurant has poor reviews consumers will choose a higher ranking restaurant. The takealytics score below counts any venue where its star rating is below three on any of the platforms.

Focussing on each of the above factors will help grow your food delivery orders and revenues.

Find out how you can influence each of these factors and improve your delivery performance - Download our white paper NOW!

The takealytics performance score brings together all of the above factors to provide one metric to measure a restaurant chains performance across Deliveroo, Just Eat and Uber Eats. See how the largest takeaway restaurant chains perform each week.

The data is aggregated across platforms and quality checked by takealytics analytics team.


bottom of page